Set up public holidays

The holiday calendar. Each entry says what happens on a public holiday — whether it can be booked, what surcharge applies, and for which part of the operation.

Before you start

Look at how existing holidays are entered before adding one, and follow the same pattern. A holiday may be a single row, or one row per site and entry type — match what your company already does.

Steps

1. Go to Admin Manager›Business›Holidays.

2. Click an existing holiday to change it, or use the + control to add a new one.
3. Fill in the form:
   • Name — e.g. the holiday’s name and year, matching the rows around it.
   • Site — which part of the operation the row applies to.
   • Job Entry Type — Local or Nationwide.
   • Date, Start Time, End Time — when it applies; existing rows run the whole day.
   • Amount — the surcharge figure (see the open questions on this page before promising a customer what it does).
   • Can Book — whether booking is allowed on the day.
   • Message — text shown to customers about the holiday.
   • Notes — internal notes.
   • Client, All Services / Service — narrow the row to one customer or one service instead of everyone.
4. Press SAVE.
5. If the holiday needs rows for other sites or entry types, repeat for each, following the existing pattern.

Good to know

The search grid shows every row’s Type, Site, Can Book and Date at a glance, so the fastest sanity check after entering a holiday is to search its name and confirm the set of rows matches an equivalent past holiday.

If something goes wrong

A holiday only half-applies — surcharged in one city but not another, or on some services only. Almost always a missing row: compare the rows for that holiday against a past one.

You need to change every row of a holiday. There is no bulk edit on this screen — open each row.

Related

• Admin Manager overview
• Set up a recurring booking — recurring bookings have their own holiday behaviour setting