Glossary
Accessorial charge
Section titled “Accessorial charge”Any charge on top of the base delivery price — fuel, waiting time, insurance, tolls and similar extras.
Aging buckets
Section titled “Aging buckets”The Current / 30 / 60 / 90+ day columns on a statement, grouping what a customer owes by how long it has been outstanding. The boundaries are fixed and are not affected by the payment terms you give a customer.
Invoice template
Section titled “Invoice template”The layout of an invoice — your logo, which details appear where, and which columns the job lines show. You can have several and use a different one for a particular customer.
Line haul
Section titled “Line haul”Moving freight the long distance between two hubs or terminals, as distinct from the local pickup and delivery at each end.
Payment terms
Section titled “Payment terms”How long a customer has to pay, expressed as a number of days. It is set per customer and decides the due date printed on their invoices.
POD (proof of delivery)
Section titled “POD (proof of delivery)”The evidence that a delivery happened — typically a signature or a photo captured by the driver on their app.
Reference
Section titled “Reference”A code your customer gives you for their own tracking — a purchase order, a case number, a batch. It travels with the job and can appear on the invoice, and invoices can be grouped by it.
Statement
Section titled “Statement”A summary of what a customer owes you overall, rather than what one invoice is for. It shows the balance carried forward, how much is current, how much is 30, 60 and 90+ days old, and the total outstanding.
Waiting time
Section titled “Waiting time”How long a driver waited at a pickup or a delivery. It is recorded separately for each end of the job, with a start and end time, and can be charged for and shown on the invoice.